Please be advised that after completing the quiz and purchasing a premium subscription through our webpage, you simply need to download the app to your device to access its premium features and start using it.

Kindly ensure that you have followed the instructions provided above. If, after doing so, you continue to encounter prompts to unlock premium features (as illustrated in the screenshot below), we kindly request that you contact our Customer Support team for immediate assistance. You can reach us via email at [email protected] or through the chat feature in our app by navigating to 'More' → 'Contact Us'. When seeking assistance, please provide the email address used during your purchase on our webpage, as well as screenshots of the payment, to facilitate a swift resolution.

At Fishbox, we are committed to your satisfaction and are always ready to assist. For any questions or support, please contact us at [email protected] or via our live chat. Rest assured, we will respond to your inquiries within 24 hours.