Hello! We're thrilled that you've chosen to use the Fishbox app and we're here to ensure you have a great experience. Whether you're just getting started or you're a seasoned user, our team is ready to help with any questions you might have.
When to Contact Us:
If you encounter any issues with the app.
If you need guidance on how to use specific features.
If you'd like to give us feedback about your experience.
How to Reach Us:
In-App Chat: Contact us through the in-app chat feature by navigating to the 'More' tab → 'Contact us' → 'Send us a message'.
Email: Reach out to us at [email protected].
Website Chat: Engage with us directly through our chat feature available on our help center website. Just click the chat icon at the bottom right of the screen to start a conversation with one of our support agents.
We aim to respond to all inquiries through any channel within 24 hours.
At Fishbox, your satisfaction is our priority. We're always here to help and ensure you make the most of your fishing adventures. 🎣