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How do I Request a Refund?

Learn how to request a refund based on the platform you used to subscribe

Updated over a month ago

The refund method depends on the way you purchased a subscription to our app. Please select the method of your subscription below:

  1. Fishbox Website
    If you purchased a subscription on our website before installing the app, you may have seen a choice of a $1 or $9.78 trial:


    In this case, kindly

  2. App Store / Google Play
    If you purchased a subscription in a mobile app after installing it, you may have seen a paywall inside the app:


    In this case, kindly


    At Fishbox, we are committed to your satisfaction and are always ready to assist. For any questions or support, please contact us at [email protected] or via our live chat. Rest assured, we will respond to your inquiries within 24 hours.

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