⚠️ Attention! Please ensure that you do not have an active web subscription to avoid double subscriptions. For guidance, kindly refer to the following article:
How do I cancel my web subscription?
⚠️ Attention! Please ensure that you do not have an active web subscription to avoid double subscriptions. For guidance, kindly refer to the following article:
How do I cancel my web subscription?
If you purchased a web subscription on our website before installing the app, you may have seen a choice of a $1 or $9.78 trial:
If you have purchased a subscription via App Store, to unsubscribe, kindly follow the next steps:
Open your device "Settings"
Tap your name
Tap "Subscriptions"
Select the Fishbox subscription. If there's no active Fishbox subscription, there's a chance that you may have purchased a subscription on our website. To check it, kindly refer to the following article: How do I cancel my web subscription?
Tap "Cancel Subscription" → "Confirm". You might need to scroll down to find the "Cancel Subscription" button. If there is no "Cancel Subscription" button or you see an expiration message in red text, the subscription is already canceled
Please be informed that deleting the app will not close your account.
At Fishbox, we are committed to your satisfaction and are always ready to assist. For any questions or support, please contact us at [email protected] or via our live chat. Rest assured, we will respond to your inquiries within 24 hours.